Shearwater Cloud 4+
Shearwater Cloud links your mobile device to your Shearwater dive computer. It allows you to download and manage your dive logs, update your dive computer firmware, and use cloud storage.
Using Bluetooth LE technology, you can quickly and easily download your dive logs to Shearwater Cloud. Once your logs are downloaded, you can analyze your depth, decompression profile, temperature, and much more.
The defining feature of Shearwater Cloud is the ability to store your dives via the cloud. Cloud storage provides accessibility to your dives on any mobile device with an internet connection. In addition, dive logs can be recovered should the dive logs be lost on a local storage.
Shearwater Cloud is compatible with Teric, Perdix AI, Perdix, NERD 2, and Petrel 2.
Информационная безопасность
В 2010 году Shearwater была одним из производителей-основателей ассоциации Rebreather Education and Safety Association. Брюс Партридж из Shearwater служил секретарем учредительного совета организации.
Партридж также выступил на встрече Rebreather Forum 3, состоявшейся в 2012 году. Он рассказал об использовании информационных технологий с акцентом на человеческий фактор при проектировании оборудования.
Shearwater также является спонсором исследований в области дайвинга, проводимых Фондом Rubicon .
В 2016 году компания Shearwater профинансировала исследование поглощения сорбента ребризером, проведенное Харви и его коллегами.
Shearwater Teric
Garmin, will the «issues» with the Descent be fixed or should we just give up and move on to a dive computer like the new Shearwater Teric?
I have personally spent hours on the phone with Garmin Tech Support, sent in numerous emails including one to the CEO, and I keep getting promises that the issues are being addressed and that our input matters. But when it comes to action, Garmin has been sorely lacking. And lets not bring up the piss poor communications Garmin has with their users. You might be sensing some frustration here, and rightly so.
So how about an update, with a plan to address the numerous issues I and other users have reported.
The new Shearwater Teric has a great screen with larger fonts that Garmin may want to look at for ideas. You know the large font display a number of us keep asking for.
As I stated months ago, actions speak louder than words. Now, while it took them 3-4 months they did fix the diving compass issue. May be a small token but at least it was done. I believe their inexperience in this field, has slowed down the process for improvements.
Question to the beta testers of this product , has Garmin contacted any of you to test any new software out?
The Shearwater is nice but for the price, you get so much more with the Descent.
Is Heath still around? He was here but has disappeared.
As I stated months ago, actions speak louder than words. Now, while it took them 3-4 months they did fix the diving compass issue. May be a small token but at least it was done. I believe their inexperience in this field, has slowed down the process for improvements.
I agree here, action does speak louder than words. Frankly I see very little action from Garmin, and almost NO communications regarding their plans/schedules to address the issues/concerns that have been reported. I use a Shearwater Perdix for my primary dive computer, and love the concept of the Descent as an all purpose outdoor watch. But they have to get their act together on the software side. The Teric has nice displays, as do all the Shearwater computers, I posted this to show Garmin how they could improve some of the displays and to sort of nudge them to at least say something. Still waiting for a response from Garmin.
Here is a great example of good customer service. I sent an email this morning to Shearwater with a question, and have already received a reply that correctly answers the question. Last time I sent an email into Garmin it took 10 days to get a reply, and then the reply really did not address the issue I was asking about.
I am not trying to bash Garmin here, well OK maybe a little, but they really need to step up their game on the Descent.
I am not trying to bash Garmin here, well OK maybe a little, but they really need to step up their game on the Descent.
As I have said a few times before, this is not specific to the Descent, it is Garmin’s standard method of operation. Go check out the other forums and the complaints from people about lack of support. Just look at the complaints about the Smart Scale.
As I have said a few times before, this is not specific to the Descent, it is Garmin’s standard method of operation. Go check out the other forums and the complaints from people about lack of support. Just look at the complaints about the Smart Scale.
I don’t doubt that, never had to contact Garmin Tech Support for my Fenix. Though if the Fenix does not display correct information for a hike, run or bike ride it will probably not kill the user. If the Descent displays incorrect information, it could lead to injury or death. I have said this before, but I tell my students the Descent is a good dive computer that has all of the outdoor features of the Fenix series. Then tell them that due to some issues and poor tech support, they may want to consider other dive computers. As a backup dive computer, which is what I use it as, it is OK.
Here’s the problem, there was an update at the end of April to update 2 things. One of which I had brought to Garmin’s attention (diving compass issue) at the beginning of January. So it took them over 3 months to just solve that. Don’t expect them to be prompt with any other issue unfortunately.
I totally understand your frustration Mark, you spend your hard earned money on something and you’d like a little acknowledgement that they respect and understand your suggestions. Unfortunately, some companies have to take a hit on their bottom line before they really take notice to their own faults.
I don’t doubt that, never had to contact Garmin Tech Support for my Fenix. Though if the Fenix does not display correct information for a hike, run or bike ride it will probably not kill the user. If the Descent displays incorrect information, it could lead to injury or death. I have said this before, but I tell my students the Descent is a good dive computer that has all of the outdoor features of the Fenix series. Then tell them that due to some issues and poor tech support, they may want to consider other dive computers. As a backup dive computer, which is what I use it as, it is OK.
Tell them to avoid Oceanic Atom 3.0, too. Mine has stopped working on more than one occasion while diving. Sometimes it just forgets that I have been diving and starts the counter over again.
I think my Perdix failed once.
My Perdix has been rock solid since I started using it almost two years ago, and the Petrel 2 before that was also rock solid. My only cause to contact Shearwater tech support was this week when I noticed the clock on the Perdix was way off. Though I am using the Subsurface Android App to download dives, so we are not sure what caused the time to be off. Given I have been using this app since it was beta, I suspect a bug in Subsurface. But Shearwater responded the same day.
Garmin may find the Descent getting a bad reputation among dive shops and instructors if they do not get their act together and address some of the issues. Like accurately track dive time, something that really should have been caught in their beta testing. Right now I am pretty honest with students when they ask about the Garmin, and do not recommend it strongly due to the numerous issues and poor support from Garmin. I do not tell them not to buy it, but make sure they know what to expect. Though I strongly recommend the Shearwater products as I have been using them for over three years with no major issues, and have found their tech support to be very responsive.
I am very frustrated by Garmin’s poor tech support, complete lack of a plan to address the issues, and their seeming indifference to users inputs and concerns.
I reported an issue with the Descent tracking heart rate using the Garmin Tri chest strap several months ago, and have never received a response. I am not sure if that means we know about this, or we don’t care about this, or just get lost.
My Descent says it is connected to the Tri sensor, it is setup to use the stored strap sensor, but I get NO heart rate information when diving. Basically the Descent seems to be ignoring the chest strap and going to the optical HR sensor, which does not work when wearing a heavy wetsuit or Dry Suit needed for cold water Northern California diving.
I post a message in Garmin’s user forum for another company’s product, and no one from Garmin even responds.
Shearwater Perdix
Did you know Perdix perdix is the Latin name for the Grey Partridge? Me neither.
Why do I mention this odd ornithological fact? Actually it is not a random comment. The family name of owners of Shearwater Research is ‘Partridge’. Shearwater Research decided to mark the start of the new year by launching their latest baby. A new dive computer, aptly called the ‘Perdix’. (Love the thinking behind the name!)
Walt Stearns of the Underwater Journal did a pretty thorough job of reviewing the Perdix. So let’s have a quick down and dirty look at this dive computer. The Perdix is sleeker than previous Shearwater models. It is 30% smaller in volume than the Petrel because of a new manufacturing process. Traditionally, Shearwater would mill their computer housings from a block of Delrin. With the Perdix they have employed an injection moulding process using a special nylon resin reinforced with glass fiber.
The result is a light, strong case that is ergonomically shaped to snuggly fit on the arm. It should also make donning and doffing equipment easier, as the diver will be less likely to snag / hook themselves on their computer whilst wriggling into a harness or rebreather. One tradition I am pleased to see carried over from the Petrel is the user changeable battery.
A couple of years ago I was kindly lent a Shearwater Predator to dive Poor Knights in New Zealand. All went well until the battery went flat on a dive. I subsequently wasted a lot of time scouring Tutukaka for a replacement battery. As Oscar Wilde might have observed in ‘The Importance of Being Earnest’, «there were no 3.6 volt batteries in the market this morning. not even for ready money».
Bruce Partridge, CEO of Shearwater Research, acknowledges the fact that divers want hassle-free diving wherever they travel to across the globe. Two things will be pretty constant for the travelling diver. The ability to get our hands on a standard AA battery, and we will most likely have some kind of change in a pocket. (Coin)cidentally, the groove on the battery compartment can be opened by various coins and the battery changed by the diver in seconds.
The Perdix also benefits from the intuitive two-button menu system and has four modes. Open-circuit recreational, open-circuit technical, closed-circuit fixed PO2, and gauge mode. Shearwater Research has continued with the tradition of using the Buhlmann ZHL-16C as the primary decompression algorithm.
You have the option of adding the VPM-B algorithm if you wish. The ability to change gradient factors has not been forgotten, allowing you to manipulate the conservatism settings on your Perdix. Gradient factors allow the diver to control the ascent profile of decompression dives, effectively adjusting stop depth and stop duration.
The factory standard gradient factor on the Perdix — 30/70 — isn’t some random number picked from the air. It is based on real dive research. Since 2009, environmental physiologist Dr Neal W Pollock has been monitoring decompression stress in technical divers. (Shearwater computers previously used a default gradient factor setting of 30 / 85.
As a direct result of Dr Pollock’s research they now all come with a GF of 30 / 70). This more conservative GF was associated with reduced bubble grades evident in the study trials. The Perdix also benefits from a three-axis, tilt-compensating, digital compass. The high resolution LCD display will provide the diver with a digital heading whilst continuing to display depth, time, decompression, and PO2 data.
